Total Accident Management has teamed up with Omnia after a two year search for a dynamic telematics partner to support its customers’ 200,000 drivers.

Telematics are seen as a key factor in Total helping its customers manage a wide variety of issues including reducing incident frequencies, costs, vehicle off the road times, managing driver and risk management, duty of care compliance, defence of third party claims and warranty claims.

The focus is very much on using Omnia’s expertise to spend time with the customer to get under their skin and identify the right system for them, including their corporate needs, driver needs and overall objectives.

“The telematics market is saturated with providers, many of which just focus on shifting black boxes,” explained Amanda Mullans, Total Accident Management’s operations director.

“I personally went to see many companies and it took just under two years before I found Omnia.

“We were impressed with their consultancy approach to matching their telematics solutions to our bespoke client requirements.

“We have talked to customers about how telematics can help and support their fleet and for many, along with safety and security were key issues, ease of fitment, and not being deluged with data feeds they don’t have the time or expertise to do anything with.”

Omnia is offering a range of plug and play devices which can be quickly and cost effectively transferred from one vehicle to another.

Installation of the devices is free in most cases and fleets don’t need to own or retain the hardware, says Total Accident Management.

The technology encompasses a three-axis accelerometer with user-defined triggers and severity settings. Units are self-calibrating and can provide alerts on G-force readings in multiple directions.

Total manages the data generated by each telematics box on behalf of their customer, responding to alerts to ensure incident costs are kept to a minimum and exception reports are followed up on.

Any data from legacy systems can be incorporated into the systems and can also be used to support any other driver monitoring strategies the company may be running.

J-P Taylor, Omnia’s UK managing director, said: “We work with many blue chips fleets all over the world and have found our bespoke approach is still very rare in the telematics market. 

“Total was very specific about what it wanted from a partner and how it wanted to support its customers. The result is an exciting offering which we believe is unique in the UK accident management sector.”

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