Lex, the UK’s largest vehicle leasing company, has launched OneCall Commercial, a dedicated team offering assistance with maintenance and service requirements to its commercial vehicle drivers.

The team of advisers have undergone a training and development programme so they have the necessary knowledge and expertise in the CV market. 

As soon as Lex is advised that a vehicle is off the road, a technical support co-ordinator will actively manage the downtime and keep the customer updated throughout.-
The objective is to get the vehicle back on the road in the minimum time.

The team also offers customers a number of services including:

  • A dedicated commercial vehicle booking and query line.
  • Out-of-hours servicing and maintenance.
  • Replacement vehicles.
  • 24-hour breakdown assistance.
  • Replacement windscreens.
  • New tyres, batteries and exhausts.