Information Technology and E-Commerce Made Simple
##IT&E--right## January 29 2002
Gaydon Heritage Centre

The agenda

9.00am - Introduction: Mark Cowling, chief economist, CAP Network

  • A brief history of e-commerce in the motor industry examining the pros and cons of using the internet.
  • Why the fleet industry should not fear the internet.
  • Where we are now – including case studies and where we are heading.

    9.10am – Scene setting: Gordon Whitehead, futurologist, BT

  • The history of the internet and e-commerce, what has been achieved to date and how much difference this has made.
  • How much further we have to go and how much difference this will make.
  • Meeting the challenge of e-commerce and the first steps to 'e-nabling' your business.

    Session One – Company car acquisition – what are the options?

    9.40am – Buying a car via an automated process: Mike Embleton, corporate sales manager, Audi UK

  • How systems work, why Audi has invested in the system and why fleet customers should use it – what are the advantages?
  • Where will Audi take this system in the future and what difference will it make?

    10.00am – Leasing cars online: Tom Stephenson, joint managing director, Tusker Direct

  • How Tusker uses online trading to deliver value for its corporate customers.
  • What does the future hold – new innovations

    10.20am – Using the internet to communicate with drivers and control fleet costs: Janet Entwistle, general manager, BT Fleet Partners

  • What's on BT's company car intranet site and how it works.
  • How well used it is and what drives that use.
  • How much time it has saved the fleet department.
  • How to build your own site – what to include and what to watch out for.
  • Which other online systems does BT use and how much time/cost do they save.
  • Which online fleet management systems BT will make use of in the future.

    10.40am – Q&A

    11.00am – Break

    Session Two – The internet – using technology to manage your fleet more efficiently

    11.15am – Booking and invoicing online. Why should you? Simon English, director, Kwik-Fit Fleet

  • A guided tour of Kwik-Fit's system. What the motivation was for investing in an online system.
  • Why should fleet customers book online and what are the time/cost savings?
  • How does it give fleet customers greater control or improve reporting?
  • What does the future hold and which new innovations will we see?

    11.35am – Fuel – huge cost, huge paperwork. How to make it easier. Speaker: Roger Bazley, ARVAL PHH sales manager.

  • How do management systems help fleet managers and their drivers organise their use of fuel for private and business mileage in the wake of the tax changes?
  • Security and reliability concerns. Is it safe to trade online and will it the internet crash at critical times?
  • What will the market look like by 2004?

    11.55am – Why e-trading will drive fleet management in the future. Jason Francis, managing director Car Fleet Control

  • How to achieve cost savings in a more competitive arena with more demanding customers expecting better service and more control.
  • Taking costs out of the supply chain and eliminating the paperchase.
  • Minimising duplication of administration tasks.
  • How Car Fleet Control makes the internet work for itself and its clients.
  • How CFC will evolve its internet proposition over the next three years.

    12.15pm Q&A

    12.30-2.00pm Lunch and networking

    Session Three – Method and options for disposing of company vehicles

    2.00pm – In-house remarketing for large fleets: Jeremy Martin, director, Motability

  • An overview of MFL's in-house remarketing operation and the role of the internet within it.
  • The internet as a stock control/locator mechanism and an avenue to the used market.
  • How the internet can improve residual values on disposal.
  • How the internet gives the disposal manager more control of the remarketing process.
  • How the internet can help minimise the fleet's exposure to fluctuations in the used market.

    2.20pm – The internet and its impact on vehicle remarketing: Mike Pilkington, sales and marketing director, GRS

  • Has the internet revolutionised vehicle remarketing for manufacturers and fleets?
  • The dangers of internet vehicle remarketing.
  • How to get the best out of the internet today as a route to market.
  • The internet's role in the future.

    2.40pm – Selling direct via the web: Rob Barr, BCA Europe

  • The history of online auctions.
  • How user friendly is the technology, how reliable and how secure?
  • How selling online improves residual values.
  • How selling online cuts the costs of remarketing for clients
  • Differences in the profile/characteristics of online customers and those who prefer traditional auctions.
  • How BCA will evolve its internet proposition over the next three years. 3.00pm – An online vision for the future – 10 years out. Christopher Macgowan, chief executive, SMMT
  • A broad-brush vision of how the transport infrastructure will look in this decade.
  • How we will use in-car online information systems and telematics to plan trips, avoid traffic jams, check flight departure times and rail connections.
  • What this will mean for the key players in the market.
  • How are service companies going to compete offline when drivers will be able to buy goods and services from the driver's seat without touching their phone?
  • An insight into what manufacturers are doing.

    3.20pm – Summing up – Mark Cowling, chief economist, CAP Network

  • An overview of the key points covered during the day.

    3.40pm Q&A

    4pm - Networking

  • Tickets for the event are available at a discounted rate of £49 + VAT (normal price £70) until January 18. For details, call 01733 468123 or email Sandra Evitt (sandra.evitt@emap.com) by clicking here.