Masterlease is extending its service booking and downtime management service through All Fleet Services (AFS) for a further three years to align with the Fleet Administration Programme contract it signed in June 2009.

This renewed contract follows the effectiveness of All Fleet Services in managing drivers’ service booking requests to minimise vehicle off road (VOR) times.

“We have already reduced our VOR times by 19%,” said Anthony Dowdall, head of in life services and contracts, Masterlease. “We work in partnership, we have connections between our businesses at all management levels and AFS has a detailed knowledge of the industry and an important understanding of Masterlease’s systems and processes.”