Ogilvie Fleet was revealed as the winner of the customer service award at the 2012 FN50 gala dinner.

The FN50 is an annual report on the UK’s top 50 contract hire and leasing companies published by Fleet News.

The annual award is the latest in a string of successes for Ogilvie Fleet over the past two years.

It won the 2012 best customer service award at the annual Fleet News Awards, and the Experteye Fleeteye CSI (customer satisfaction index) award for the third year in succession in 2012.

In announcing Ogilvie Fleet as the winner of this year’s FN50 customer service award, Stephen Briers editor of Fleet News, said: “Ogilvie Fleet is a professional, well organised partner which delivers an excellent level of service on a consistent basis, no matter how big or small the issue.

“The customer service team is highly recommended by fleets who say it is always willing to go the extra mile. In short, Ogilvie provides a first class service.”

Ogilvie Fleet operates a fleet of almost 11,000 vehicles and sales and marketing director Nick Hardy said: “First impressions are critical in any organisations and, at Ogilvie Fleet, we believe that the way our customer services team handles an inquiry from the moment they answer the telephone or respond to an email has been instrumental in the company’s growth in recent years and in winning independent industry recognition.”

Picture caption: Ogilvie Fleet customer services director Jill Stephen receives the award from Alasdair Stewart, brand director of Skoda UK, headline sponsor of the FN50.