Forefront Utilities has invested in TomTom fleet management to improve customer service and fuel efficiency.

The gas infrastructure specialist has deployed a combined tracking and fuel management system to provide greater visibility of its mobile workforce and reduce costs across its 164-strong vehicle fleet.

Bradley Beard, chief executive at Forefront Utilities, said: "Given the nature of our work, excellence in customer service is a top priority for us and we need to ensure our teams are on site, on time.

“TomTom fleet management enables us to achieve this while giving us the tools to improve the fuel efficiency of our fleet."

Forefront Utilities has installed TomTom LINK tracking units alongside ecoPLUS fuel management and diagnostics devices across its entire fleet.

ecoPLUS provides managers with real-time visibility of fuel efficiency by taking live data directly from the vehicle. Information on how the vehicle is driven can then be used to profile drivers and improve performance behind the wheel, using the Optidrive indicator.

TomTom fleet management improves customer service by calculating mobile workers’ journey times, based on live and historic traffic information, enabling companies to more accurately plan job schedules.

It also enables jobs to be allocated by office-based managers to the most appropriate workers – based upon quickest arrival times – not simply to those who are closest to customers.