A new rental app, which has been developed in line with the BVRLA’s Fair Wear and Tear Guide, aims to standardise the delivery, inspection and collection process.

PointSoftware works by reporting on the status of a vehicle and its condition as it passes through the supply chain and can be used as an inspection or delivery and collection tool by a range of businesses within the sector from dealerships to hire companies.

It is designed to combat the inaccuracies and inefficiencies in vehicle inspection which arise from using paper documentation as it offers real-time information and tracking.

Rental companies can expect a 90% damage recharge success, a 25% increase in the amount of data captured, a 90% reduction in customer queries and a significant reduction in paperwork and the time it takes to invoice, according to the developers.

The app has been developed by Sunderland-based sisters, Gillian Frary and Deborah Briggs, sales and marketing director, Paula Lumley from Darlington and IT specialists, David Frame and Andy Walton, based in Hebburn, who have a combined experience of more than 60 years in the vehicle rental sector.

Frary said: “Our research showed that millions of pounds are lost every year in the UK vehicle rental market alone- without even taking into account the full supply chain- because vehicle suppliers are unable to recharge damage caused by the hirer or identify where damage has occurred.

“The current, paper-based systems and basic technologies aren’t sufficient whereas our app pinpoints exactly where damage has occurred, with real-time evidence, which simply cannot be disputed.

“The new app leads to the faster recovery of damage recharge as the software provides an accurate recording and reporting mechanism. Hence, the app could lead to increased revenue thanks to its ability to accurately pinpoint more data which, in turn, leads to more rapid invoicing and a faster turnaround time on the vehicles collected and delivered.”

 

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