ATS Euromaster extends mobile servicing to non-business customers

ATS Euromaster is extending its mobile fitting service to non-business customers.

Drivers will be able to request an appointment at their home or place of work for the tyre fitment service.

A minimum of two tyres are required to request the service.

ATS Euromaster says that digital efficiencies introduced across the business have helped the company extend its B2B mobile fitting service to retail customers.

“The mobile service has become increasingly popular with our B2B customers,” said Mark Holland, operations director at ATS Euromaster. 

“We recognise the importance of providing a mobile service for our retail customers so they can enjoy the same levels of convenience.”

“With the digitisation of our customer portal, and improved business performance data which has enhanced our overall efficiency, a retail customer can now benefit from the service if there is a mobile van working in the area,” he added.

ATS Euromaster is scaling up its mobile offering with more than 125 mobile technicians across England, Scotland and Wales focused on providing its service to its B2B and retail customers. 

It also plans to continue scaling up its mobile operation into 2025 with many already enrolled in ATSE’s Mobile training programme.

“Convenience is becoming such a crucial factor and we need to move with the changing landscape of customer demand,” continued Holland.

“It means retail customers can now benefit from our mobile fleet expertise, which is something we have been offering for nearly 60 years to our B2B customers - not to mention the added convenience.”

Customers will receive regular updates throughout their customer journey with the option to track the technician for greater accuracy of arrival time.