Driver offences and own-fault claims halved by Willmott Dixon Group

Willmott Dixon Group has cut the number of driver-related own-fault insurance claims by 51%, while new offences committed by fleet drivers reduced by 46%, after working with TTC since 2021.

Announcing a new three-year partnership with TTC, the construction and property services company said that they reduction in incidents is set against an increase in both the number of drivers it employs and the total mileage they have driven.

It currently manages 3,000 vehicles on its fleet, including grey fleet vehicles.

Mark French, chief health, safety and environmental officer for Willmott Dixon Group, said: “We were committed to initiating a company-wide culture of driver risk awareness, placing safety at the forefront of drivers’ minds across our fleet.

“Simultaneously, we wanted to reduce our overall business carbon emissions by running a more sustainable fleet. However, we quickly realised we needed expert support to meet these ambitions.

“Embracing TTC’s end-to-end fleet risk management expertise, which starts with conducting the necessary driver checks, through to monitoring driver behaviour and then delivering personalised training, has been instrumental in our success in educating our drivers and proactively switching to greener mobility options.”

TTC’s risk management platform, Continuum, delivers live driver data and visual dashboards, as well as trends across the fleet, enabling ‘hot spots’ to be identified.

Willmott Dixon is now not only proactively monitoring its drivers and predicting who needs some level of intervention.

French continued: “Continuum allows us to identify when an individual may benefit from additional online training, such as addressing speeding concerns, but it also helps those who may benefit from getting more familiar with driving a commercial or electric vehicle.

“The e-learning has proven extremely successful, and take up has been excellent throughout, on both optional and mandatory courses.

“By working hand-in-hand with our fleet compliance manager, Sareen Dhillon, TTC has adapted both its risk management platform and its training programmes to meet our specific needs, creating a bespoke solution that is easy for us to navigate.

“Sareen Dhillon winning the Brake award for 2023 Road Risk Manager of the Year is a testament to the progress we have made together, and will continue to make in the coming years.”

David Marsh, CEO of TTC, says that Willmott Dixon has been “inspirational” in its commitment to improving driver safety and reducing the environmental impact of its fleet.

“Working closely together means we have been able to tailor our solutions to meet the requirements of their fleet and drivers, and adapt quickly when things change,” he added.

“Driver engagement has been high, thanks to a growing culture of driver risk awareness, and the great results we have seen so far in our partnership speak for themselves.

“We look forward to developing our partnership and our solutions together in future, reducing driver risk still further.”