Ctrack by Inseego have entered a technology partnership with Fast Lean Smart (FLS) to deliver field service scheduling solutions for mobile FM and engineering teams in the UK.
Under the agreement, the companies will integrate their respective fleet telematics and field service management software solutions to enable organisations to coordinate remote teams in real-time using tracking data.
FLS’ workforce management solution combines instant-response scheduling and route planning, using algorithmic analysis methods to achieve predictions for appointment durations and arrival times.
Jason Laight, head of indirect sales at Ctrack by Inseego, said: “FLS is a technology leader that has proven expertise in workforce management, so our partnership will deliver advanced solutions to new and existing customers.
“We have a longstanding presence within the essential services fleet sector, and as such, understand the pressures faced by organisations with remote teams.
“This latest agreement, will provide us with added tools to create fleet mobility solutions that support highly efficient and effective service management operations.”
Ctrack said appointment accuracy will be continuously improved while taking the latest call data into account.
FLS will also be able to use live tracking from web-based fleet telematics software, Ctrack Online, to help re-optimise schedules in real-time to help better coordinate planned and reactive appointments.
Simon Spriggs, UK partnerships manager at FLS, said: “We have teamed up with Ctrack, so we can provide an extra layer of accuracy to customers that are looking to intelligently and dynamically optimise their schedules and fleet resources.
“As approved partners, we can now work closely with Ctrack to take advantage of our complementary technologies and deliver even greater value to field service operations.”
The partnership follows after Ctrack launched an AI dashcam designed to prevent incidents by tackling fleet risk as it happens.
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Jessica is event and digital content co-ordinator for all our events.
She was the web producer at Fleet News, Commercial Fleet and Smart Transport until April 2023.
She started her career as a content writer for a digital marketing agency that specialised in financial services, where she worked for more than two years.
Jessica was awarded the degree of Bachelor of Arts with Honours in Multimedia Journalism in 2017.
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