North Yorkshire Police signs five-year deal with Airmax

North Yorkshire Police has appointed Airmax Remote as its telematics supplier under an exclusive long-term agreement.

Selected using the CCS Framework RM6315 and following a procurement process, Airmax Remote was chosen for its ability to meet all of North Yorkshire’s requirements, leading to the selection of the Airmax Response service.

Airmax offers a range of telematics services that provide varying levels of vehicle and driver insights, utilising UK Microsoft Azure infrastructure and in-house resources.

The accuracy of its vehicle data and intuitive user experience were key factors in North Yorkshire Police’s decision to appoint Airmax.

Providing vehicle data as a service (VdaaS) collected via the vehicle CAN, North Yorkshire Police will benefit from near real-time data insights using the Airmax Software Service Platform. This will help understand vehicle availability for supporting front-line policing.

The use of vehicle health monitoring, latest mileage, and condition-based servicing will also enable a proactive maintenance operating model.

The fleet team says the systems will help improve its ability to manage and plan service events, understand workshop capacity requirements, and ensure vehicles are roadworthy, maximising vehicle availability.

Claire Ellis, transport and logistics manager for North Yorkshire Police, said: “We are thrilled that Airmax has been appointed given their national success.

“It is reassuring for us to know that we have appointed a supplier that understands the complexities of our operational environment.

“What sets Airmax apart is its unwavering commitment to data accuracy, which is essential for meeting evidential standards. “Airmax’s end-to-end control over its product portfolio, from design to service delivery, ensures adherence to national standards and delivers an unparalleled customer experience.”

By understanding vehicle availability and usage patterns, Airmax will support North Yorkshire in determining whether vehicles are being suitably deployed within each district and in supporting future electric vehicle (EV) transitions.

Understanding force dwell times, utilisation, and vehicle profiles will aid in the broader transformation of this fleet, which serves the largest county in the UK.

Additionally, it said that accurately identifying a driver’s use of a vehicle is crucial for influencing driver behaviour and maximising the benefits of the telematics system.

This includes improved safety and efficiency, leading to reductions in the number and severity of police vehicle incidents and quicker investigation of driving incidents.

In the future, the aim is to eliminate the need for logbooks for routine journeys.

North Yorkshire Police said that prior to this appointment it had no telematics capability which impaired efficient fleet management.

“The lack of factual information complicates fleet planning and alignment with key strategic priorities,” it added.

To support the delivery of the fleet strategy, Airmax will be implemented across the entire vehicle fleet to help eliminate underused vehicles and reduce unnecessary mileage, as reported from the Airmax Platform.

Airmax Remote managing director, Richard Perham, said: “We are passionate about the services we provide to our customers, and with our contract development frameworks, we are confident that further innovation can assist the sector in aligning on best practices for using digital services for fleet management.”

Airmax’s relationships with vehicle converters, enabling technology to be fitted as a turnkey solution and supporting a phased deployment of Driver ID and Emergency Warning Equipment that provide a 360-degree view of vehicle activity and understanding of how to work with a customer workshop schedule, were critical for the success of the project, it said.