Scania promises consistency for UK fleets with new maintenance package

Scania is launching its new repair and maintenance package for UK fleets as it looks to provide a “more consistent experience” for customers.

Services 360 will be rolled out in Europe, including the UK and Scania has said it will “redefine traditional service and maintenance” with fleets able to choose from four packages, Core, Plus, Full and Pro.

Customers can choose everything from basic maintenance to more bespoke services such as Scania ProCare, which provides customers with the ultimate peace of mind.

In the UK, each Services 360 will include additional services. These include O-licence  inspection, legal inspection (MOT) and out of hours maintenance.

Mikael Blom, Scania CV AB product manager, said Services 360 will align Scania’s fleet solutions across Europe.

He said: “This launch comes at a time when we see our customers growing in size and doing business with us in more countries simultaneously.

“Vehicles are being used across borders more frequently and fleets are growing bigger.”

Scania said there will still be add-ons so fleets can further customise their service packages, like Max 24, which aims to fix any broken-down truck within 24 hours, anywhere in Europe.

James Colbourne, services director for Scania UK, added: “Services 360 provides our  customers with a simpler services proposition.

“Whether you operate in the UK or across  Europe, the experience you get from the Scania service network will be the same.

“It also allows us to add extra value and support to our customers’ operations, and truly being  able to become their trusted partner in business, no matter where they operate.”