Discussion: The true costs of EVs in terms of accident and repair

The roundtable discussion around the cost and operational impact of electric vehicles (EVs) in fleets brought up several nuanced perspectives on SMR (service, maintenance, and repair) and accident rates. Here are the main insights:

Cost dynamics for drivers vs. fleets: While EVs can offer significant Benefit-in-Kind tax savings for drivers, fleet managers noted that the economic equation can be more complex for the companies themselves, especially when repairs are needed for faults.

Mixed opinions on accident rates: A few fleet managers observed higher accident rates in EVs, potentially linked to their quick acceleration. However, another fleet manager shared contrasting data, noting fewer accidents involving EVs within their fleet.

Parts and repair challenges: Parts supply remains a key hurdle, impacting not only EV-specific components but standard items like body panels. Limited availability can drive up downtime and costs.

Driver familiarity and training: There was consensus on the importance of thorough vehicle handovers, emphasising driver understanding of unique EV features – such as regenerative braking – to minimise risk and improve operational familiarity.

Repair delays due to expertise gaps: Repair times are a sticking point, with some managers citing delays of up to 120 days. These are often due to the scarcity of EV-trained technicians and the complexity of in-car software. While ICE vehicles can also experience delays, the issue appears more pronounced with EVs.

Uncertain total cost of ownership (TCO): While TCO is a useful metric, one fleet manager pointed out the lack of comprehensive global data on EV operational costs, suggesting the full financial picture for fleets remains unclear.