The post-Covid years have seen an unprecedented level of change across the boardrooms of FN50 companies.
Long-standing luminaries such as Peter Cakebread (Marshall Leasing) and Mark Hammond (TCH Leasing) have retired, creating opportunities for new strategies and new directions to take hold. Others, such as Zenith CEO Tim Buchan, depart early in 2025.
This year alone, eight FN50 leasing companies have new leaders at the helm.
One of those is Pendragon Vehicle Management. After 18 years, new owners – US-based Lithia acquired both dealer group and leasing company in February - and a new focus saw managing director Neal Francis quietly step aside in July.
His replacement is Phil Wilbraham who brings a background as a chartered accountant and an appetite for growth that is matched by the new parent.
Underpinning his business strategy, though, is a simple philosophy: outstanding customer satisfaction.
The phrase echoes across the leasing sector, so what makes the new group vice president’s customer service ethos stand out amongst his peers?
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Held in association with the UK's largest leasing company Ayvens, Sustainable Mobility Week runs from November 11-15, 2024, highlighting and helping prepare fleet/mobility managers and industry stakeholders for the future, with a focus on sustainable mobility and decarbonisation.
Each day is themed and includes best practice articles, fleet manager case studies, opinion pieces and insight into the major challenges and opportunities via a major piece of research being carried out by Ayvens.
Ayvens has published a special report based on surveys with fleet decision-makers into the challenges and progress they have made in adopting sustainable mobility solutions. Make sure you sign up to receive the report.
Topics covered throughout the week (and which will shape the webinar discussion) are:
Day 1: Alternative mobility solutions
Day 2: Infrastructure – electrification and MaaS
Day 3: Policy – fleet and government
Day 4: People – wellbeing and engagement
Day 5: Operational change
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Bauer B2B group editor Stephen Briers has been an automotive business journalist since 1995. He has been editor of Fleet News since 2009 and before that was editor of Automotive Management for almost seven years. He now oversees both brands, as well as RAIL magazine.
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