THE MVRA has computerised its membership database in a £70,000 investment which will provide fleet operators with rapid access to a tailor-made accident repair network. The system will match the specialisations and capacities of repairers around the UK to the requirements of fleet operators or insurers and overnight compile a suitable network using the client's criteria.
The MVRA network operates like a larger version of the insurance companies' approved repairer network, but is managed by bodyshops for bodyshops. MVRA quality manager Mike Eagle said the computerised system would enable fleet managers to identify a network of repairers which would meet their specific needs more easily. 'The MVRA's bodyshop network handles 30% of all UK vehicle repairs,' said Eagle. 'Insurers and fleet operators are now seeing the members as the main source of their repair work and are increasingly demanding more - and more specialised - repair services from members.'
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