FLEETS should enjoy better communication and customer service from the Department of the Environment, Transport and the Regions following the creation of a new Government strategic body. Driver, Vehicle and Operator Strategy Board is a cross-agency organisation drawing on the chief executives of the Driving Standards Agency, Driver and Vehicle Licensing Agency, Vehicle Certification Agency, Vehicle Inspectorate and the Traffic Area Network.

Roads minister Lord Whitty said: 'Now is the time to take the step towards delivering a better service for motorists and operators, and for all the DVO organisations' customers.' Buying tax discs over the Internet is typical of the sort of initiative which the new strategy board wants to encourage.