Fleet CV: Ian Smyth, implementation manager, LeasePlan

Describe your role.
I work with all the company’s new clients to make the transition process over to LeasePlan run smoothly.

What is your favourite aspect of the job?
The variety – my role touches every part of our business from the tendering team right through to delivering and managing the first vehicles.

How is the leasing industry changing?
Companies are paying more attention to their fleets than ever before, so fleet policies are becoming a lot more specific.

What has been your greatest challenge in the role so far?
This is a new role, so my first job was defining its scope and how it worked. It was a big challenge as there aren’t really any examples in the industry of how it should be done.

And your greatest achievement?
Making a difference in how the company brings new customers on board.

How do you relax at weekends?
Having two very active boys ensures my weekends are always eventful! To relax I spend time with my wife and friends – eating good food and drinking good wine is always a good combination.