Alphabet and Lloyds TSB Autolease have been ranked the UK’s leading leasing service providers in the apdexperteye customer satisfaction survey.

Alphabet was awarded the highest pre-sale score - 86.8% - for areas including the quality and range of its products, its communications, responsiveness and its professional handling of negotiations.

“Our approach to business is to start as we mean to go on, so Alphabet's consistent performance in the Landmark pre-sale survey is indicative of the entire customer experience that we consistently strive to deliver,” said Mark Sinclair, director Alphabet

The lowest ranked leasing service provider in the pre sale category was DC Fleet Management, now known as Daimler Fleet Management, with 77.7%.

Lloyds TSB Autolease is the first company since 2003 to top the apd Landmark post-sale survey in successive years, with an average score in 2008 of 83.2%.

The lowest ranked leasing service provider in the post sale category was Peugeot Contract Hire with 74.9%.