All Fleet Services (AFS) has launched a smartphone application to be used as a service, maintenance and repair tool (Smart).
Smart can be adopted and branded by fleet companies to provide instant access to a range of outsourced contact centre solutions services from AFS, with the aim of delivering an efficient driving experience and minimising vehicle downtime.
To differentiate the app in the marketplace, All Fleet Services is also introducing a driver sales function, which will transact with the driver three months prior to contract termination to facilitate and secure the purchase of the vehicle.
The app can be used to: register fleet vehicles; import address and contact information; access service booking; activate location services and find local suppliers; call for breakdown emergency assistance; and trigger glass requests.
A range of interactive notification services are also available on the app to deliver service, MOT and recall reminders, and downtime management updates while the vehicle is off-road.
Dave Scobie, managing director of All Fleet Services, said: “Our aim is that smart will deliver a range of services that makes fleet companies and their customers’ lives easier. It’s about offering convenience and providing instant access to the right information at the time they need it, ensuring that the driver experiences minimum disruption and the vehicle is kept on the road.”
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