Toyota Yaris Verso drivers are happiest with their car, according to the annual Which? Car survey.

Despite its peculiar styling, Verso owners love the car giving it a score of 97.7% for satisfaction and likelihood to recommend. One summed it up as: “so versatile, reliable, easy to drive, inexpensive to own and almost as good now as when I bought it.”

In second place is the Volkswagen Passat CC (96.4%) which impresses its owners with its looks, practicality and comfort. Third place is British Land Rover Discovery 4 (95.7%).

Four Skodas make the top ten, the Yeti, Superb Estate and Superb (old and new models).
The Renault Laguna Sport Tourer hits rock bottom with a score of 49.4%. Non-engine electrics are the main cause of its many breakdowns and faults, but owners are also concerned by its poor handling, performance and build quality.

Other low scorers include the Peugeot 807 (51.4%), criticised for a lack of reliability, handling and build quality and the Peugeot 206 CC (51.7%), which was panned for its poor reliability and build quality.

Which? Car editor, Richard Headland, says: “If you really want to know about cars, ask the experts – the people who drive them every day. Motorists have told Which? Car that they love practical, good value cars, exemplified by Skoda. However, many British drivers aren’t terribly enamoured with French cars from Peugeot and Renault which can be unreliable and prone to faults.”

Top ten Customer score
Toyota Yaris Verso (2000-2005) 97.7%
Volkswagen Passat CC (2008-) 96.4%
Land Rover Discovery 4 (2010-) 95.7%
Skoda Yeti (2009-) 95.4%
Honda S2000 (1999-2009) 95.3%
Skoda Superb Estate (2010-) 95.2%
Mazda MX-5 (1998-2005) 94.5%
Toyota Landcruiser (2003-) 94.2%
Skoda Superb (2002-2008) 94.2%
Skoda Superb (2008-) 94.2%

Bottom ten Customer score
Mercedes-Benz M-class (1998-2004) 60.8%
Mercedes-Benz CLC Coupe (2008-) 60.2%
Renault Grand Scénic (2003-2009) 59.9%
Peugeot 307 CC (2003-2009) 59.8%
Rover 400/45 (1995-2005) 59.5%
Renault Laguna (2001-2007) 57.3%
Citroën C8 (2003-2010) 53.9%
Peugeot 206 CC (2001-2007) 51.7%
Peugeot 807 (2002-2010) 51.4%
Renault Laguna Sport Tourer (2001-2008) 49.4%
 

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