Engineering firm chooses Ctrack to replace basic tracking

Ross-Shire Engineering has upgraded its vehicle tracking system to Ctrack Online to get better visibility of its vehicle resources.

The engineering company selected the web-based telematics solution from Ctrack, an Inseego company, to monitor 80 vans, cars and 4x4s, targeting improved workload scheduling, reduced customer response times and enhanced driver safety.

Ctrack Online will replace an existing tracking system, and will be accessed from four sites, so the company can respond quickly to customer requirements and effectively verify working hours. In particular, Ross-Shire Engineering will track its network of mobile workshops, operated by two-person teams, so appropriate resources can be allocated based on the shortest and most efficient journey times.

Ross-Shire Engineering operates across a wide geographic area in Scotland, Ireland and Wales. This includes remote locations in the Scottish Highlands, Orkney, Shetlands and Western Isles, so it is essential that it has complete visibility of resources to ensure the safety of its staff wherever they are, especially lone workers. The company will also use Ctrack Online to monitor speeding and driver behaviour to encourage responsible and efficient driving.

Jamie MacGregor, director of Ross-Shire Engineering said: “We have worked closely with Ctrack to implement a tracking solution that meets our exact operational needs. This exceptional support means we can streamline our processes using the tracking service to reduce administration, while targeting service improvements now and in the future. Moving forward, we will use Ctrack Online to better coordinate ad hoc jobs and emergency works, so we can reduce lead times and meet customer SLAs.”

John Wisdom, European managing director added: “We provide unrivalled support that expertly manages every aspect of our customers’ vehicle tracking solutions. This combined with superior and proven technology means we can help fleet operators such as Ross-Shire Engineering to achieve efficiencies and performance benefits by providing the precise whereabouts of vehicles and employees out on the road. As a result, we are now partner of choice for an increasing number of vehicle operators from a diverse range of industry sectors.”