Intelligent Telematics and Plexus Law launch camera-based claims management service

Intelligent Telematics has teamed up with Plexus Law to launch a proactive claims management service for large self-insured corporate fleets.

The technology-led solution, using the IT1000 3G vehicle camera, is designed to take advantage of first notification of loss to provide a “claims experience with early-and cost-effective settlement”.

Vehicle operators using this system could achieve brand protection while reducing the financial impact of motor insurance claims.

Plexus Law’s team of claims handlers review liability within minutes of an incident occurring using video footage and supporting data captured by the 3G vehicle camera.

This should enable an early decision on whether to settle or defend a claim, organising repairs and hire arrangements where required, so the claims lifecycle costs can be kept to a minimum.

Plexus Law’s head of business development Laurence Ives said: “For large, self-insured fleet operations, spiralling claims costs can have a significant impact on the profitability and reputation of their business.

“Our proactive claims management solution works with Intelligent Telematics and its partners, using shared systems and processes, to deliver a service that achieves measurable value and return on investment.

"As a result, we are already seeing early adopters experience savings of over 40% of claims spend.”

Intelligent Telematics’ head of international business and strategic development Sam Footer said: “Plexus Law has longstanding experience quickly and efficiently handling claims in a professional manner, so self-insured fleets can make the most of our 3G vehicle cameras with proven benefits and unrivalled savings potential. We can now provide an end-to-end or modular solution that takes advantage of driver behaviour monitoring, real-time collision intelligence, First Notification of Loss (FNOL) and proactive claims management.”