Lloyd Motor Group has been named Lex Autolease supplier of the year in recognition of its exceptional service levels over the past 12 months.

Chosen from more than 3,750 preferred dealerships, the company recorded an purchasing service level agreement score of 100 and no complaints despite supplying high order volumes.

On the supplier relationship management side, it attained the second highest CSI score across a rolling 12-month period (95.2%) and again had no complaints.

Lex Autolease uses its annual supplier conference to update the supply chain on current business performance and future strategy, and also to allow suppliers a voice in the development and improvement of supplier relationships and customer service. The event ends with the annual Lex Autolease supplier awards.

Mark Sheedy, Lloyd Motor Group corporate and business manager, said: “It was a privilege to accept the award. We value our customer relationships and are proud of the level of customer service we provide through going the extra mile to help in every way we can. We work closely with Lex Autolease and are proud to receive the accolade.”

Andy Hartley, commercial director at Lex Autolease, added: “Through strong relationships over many years, Lloyd Motor Group has been ‘knocking at the door’ as an award contender for some time.  Its performance across the board over the past 12 months means it is a much deserved winner this year.”

This is the latest accolade for Lloyd Motor Group, following a series of manufacturer awards earlier this year. Awards have included Lloyd BMW being recognised globally as the best ‘BMW Retailer in Customer Care’ at the worldwide BMW Excellence in Sales Awards; Lloyd Blackpool BMW was awarded UK BMW retailer of the year; Lloyd Land Rover won the prestigious ‘Land Rover Retail Group of the Year’ award, one of the highest accolades chosen and presented by Land Rover UK. 

Pictured: The Lloyd team celebrate the Lex Autolease award for supplier of the year. From left to right - Steve Holt (corporate sales administrator), Jodie Smith (local business development manager), Graham Henry (corporate sales manager), Kelly Gaze (local business development manager), Mark Sheedy (group corporate and business manager).

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