Arval has announced a range of new offers for fleet decision-makers and their employees after reporting record-breaking growth in its global risk fleet.
The worldwide fleet increased by 7.4%, reaching 1,103,835 vehicles in 2017, but the leasing giant has no intention of resting on its laurels.
It has decided to boost the development of its electric vehicle (EV) offering by joining forces with Renault, Nissan and NewMotion,
It means Arval is now able to offer home and workplace charge-point installation, integrated payment solutions and EV digital services such as booking, consumption tracking and charging point location.
It also includes EV trial periods and additional services, including a petrol/diesel vehicle replacement option for short periods such as holidays.
Arval said the new package will be available in France, followed by the UK, Belgium, Norway, and the Netherlands (with another nine countries from the second quarter of 2018).
The company said it was another important and successful year for Arval UK. The final steps in integrating the GE Fleet business (people, systems, processes and data) were concluded in the early part of the year and its new Manchester office is now delivering important support to its corporate customers, it said.
This customer focus was reinforced by strong NPS scores, including great progress in the SME segments where it says it has improved significantly.
The funded fleet remained at more than 161,000 vehicles as it focused on all channels, investing time and resource into supporting key partners like the Federation of Small Businesses, and its brokers and dealers.
Miguel Cabaça, managing director of Arval UK, said: “I inherit the UK business with a fantastic team of people committed to delivering the best possible service for our customers. This will be pivotal in a difficult UK market context, where all participants have to deal with a high degree of uncertainty.
“It’s also an exciting time to be here, as we plan to build on our strong foundations with innovative new solutions and enhanced technology for the benefit of our existing customers and to reach new consumer audiences which we believe provide great potential for our business.”
Launch of new offers
Arval has announced the launch of five new offers:
Arval for Me gives individuals access to its know-how, added value services and network for services such as maintenance and repair, and breakdown recovery. This new offer will be progressively launched in Italy, Spain, the UK, and France. Over time, the objective is to make it available in all markets across the world.
Arval Car Sharing allows employees to access a car for a pre-reserved period of time. The Arval Car Sharing solution is a web and mobile platform through which they can search, book, open and close the vehicle in three taps. This integrated offer is based on Arval’s infrastructure and telematics (Arval Active Link). Having already been launched in Italy, it will progressively be deployed throughout Europe.
Arval for Employee is designed for Arval client’s employees. It covers different possibilities: salary exchange, car leasing solutions, leaver offers, car sharing and the access to Arval’s network for maintenance and repair. Tailored on a country basis to suit each market, it will be launched in France, the UK, Spain, Italy, Germany, Belgium and the Netherlands.
My Arval is a web portal dedicated to fleet managers with reporting tools to manage the vehicles and a peer-to-peer exchange platform named My Arval Community. Having already been made available in respectively 23 and 19 countries, this range of digital services will be progressively deployed in all markets.
Philippe Bismut, Arval CEO, concluded: “Our strong expertise, unique range of added value services, and the positive market trends give us great confidence that we will continue to significantly grow in our main segments and geographical areas in 2018.
“In fast evolving environments, our clients’ needs evolve permanently. I strongly believe that these new groundbreaking offers, based on our digital know-how, will help our clients take up their challenges and make a sustainable decisive contribution to the green transformation of our sector.”
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Gareth has more than 20 years’ experience as a journalist having started his career in local newspapers in the 1990s. Prior to joining Fleet News in 2008, he worked in the public sector as a media advisor and is currently news editor at Fleet News.
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