Adapted Vehicle Hire achieves best quarterly performance in 13 years

Adapted Vehicle Hire (AVH) has released its Q4 2017 results which shows its best quarterly performance in 13 years, with sales up 20% year-on-year.

AVH has reported that an expanded its range of adapted vehicles and the ability to process bookings and deliveries rapidly, may be the reason for the growth.

As part of its expansion, AVH has invested in adding further wheelchair accessible vehicles to its fleet, including the latest Hyundai i30 automatic models and the new Fiat Ducato seven-seater automatics.

AVH’s managing director John Ellis (pictured) said: “The fast delivery of vehicles tailored to specific individual, family and business needs stems from effective dialogue with customers, ensuring we have complete understanding of their circumstances.

"This customer-led approach is at the heart of our business and is why we’ve been able to build up a loyal client base and secure returns on repeat bookings.

“An individual telephone consultation with a member of the team prior to vehicle allocation enables us to cater for every type of disability to ensure we provide optimum mobility. It means each customer can be confident their unique needs are met.”

Whilst it’s not unusual for specialist rental providers to supply disabled motorists with vehicles over 10 years old, AVH replaces its smaller vehicles after just three years and upgrades its larger vehicles every five, to the benefit of its customers.