Winners from the 2018 Experteye awards, which recognise ‘service excellence’ within the industry have been announced.

Based solely on independent feedback from fleet customers, leasing companies and drivers, the awards are seen to some as the “ultimate accolade”.

With no judging process, entries across nine categories, are surveyed independently by Experteye.

Experteye’s chairman and founder Rick Yarrow said: “The Experteye awards are highly sought-after in the fleet sector because they are based purely on customer and driver feedback

“With no submission process, nor judging panel, the winners are the companies that top their category based on our surveys, which means the only way you can win an award is by achieving the highest scores throughout the year.

“Well done to all of the winners this year, and we are pleased to remain at the forefront of benchmarking and research for the leasing and automotive sectors across the UK and Europe.”

 

Winners include:

 

  •         Fleeteye CSi Award - for the leasing provider offering the best service to its customers (fleet size up to 250): Fleet Alliance
  •         Fleeteye CSi Award - for the leasing provider offering the best service to its customers (fleet size of 250+): Ogilvie Fleet
  •         Best Fleet Manufacturer – for the manufacturer providing the best all round fleet proposition for leasing companies and fleet operators: Volvo
  •         Most Improved Fleet Manufacturer - for the manufacturer judged to have been the most progressive in the development of its fleet proposition for leasing companies and fleet operators: ŠKODA
  •         Best Fleet Dealer Network (sales) – for the manufacturer providing the best service to fleet drivers in the ordering and delivery of vehicles: Lexus
  •         Best Fleet Dealer Network (aftersales) – for the manufacturer providing the best service to fleet drivers in the maintenance of vehicles: Lexus
  •         Best Fleet Dealer Group (sales) – for the dealer group providing the best service to fleet drivers in the ordering and delivery of vehicles: Piccadilly Motors
  •         Best Fleet Dealer Group (aftersales) – for the dealer group providing the best service to fleet drivers in the maintenance of vehicles: Group 1 Automotive
  •         Customer Innovation award - for the company utilising the most innovative approach to the deployment of customer service initiatives: Hitachi Personal Finance

 

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