Kwik Fit has agreed a six-year deal with Lex Autolease, the largest deal by value and forecast tyre volume that Kwik Fit has ever secured with a leasing company.
The milestone agreement, covering tyre and associated services, will see Lex Autolease, which operates a fleet of almost 360,000 company cars and vans, buy well in excess of one million tyres during the lifetime of the contract.
The deal covers both fitment carried out in Kwik Fit’s nationwide network of more than 600 centres and also by its 200-strong mobile fleet.
The multi-million pound contract is one of the most valuable deals of its type in the history of the fleet industry and also includes undertaking vehicle servicing and MoTs - Kwik Fit already completes 50% of required MoTs on the Lex Autolease fleet.
Having gone live on January 1, the agreement will extend to almost 30 years the sole-supply arrangement between the two organisations, on top of an initial relationship that began in the 1980s.
Two years ago Kwik Fit was named Fleet Service Provider of the Year by Lex Autolease at its annual Supplier Conference.
Kwik Fit GB fleet sales director Andy Fern said: “Kwik Fit and Lex Autolease have a business relationship that stretches back to the days when the fleet industry was in its infancy. Both companies have expanded together to be number one in their respective sectors.
“The new six-year contract awarded by Lex Autolease is a massive show of commitment in the industry-leading processes, systems and services Kwik Fit delivers that further enhance customer service levels, while simultaneously controlling fleet costs.
“We believe the new contract with Lex Autolease, which will run to the end of 2025, is one of the largest and most significant tyre and mechanical services deals in the history of the UK fleet industry and is reflective of an open and honest business relationship.”
Lex Autolease commercial director Andy Hartley added: “Contracts like this can only be won by supply partners who truly understand the requirements of their customers. This is supported by the fact that the Kwik Fit team spend many hours with Lex Autolease employees at all levels of our business to gain detailed insight into not only our demands but those of our end-user fleet customers.”
Fern concluded: “Kwik Fit is always looking to innovate and bring new solutions to the table. We look forward to continuing to work with Lex Autolease to further advance the service experience for their fleet customers.”
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Gareth has more than 20 years’ experience as a journalist having started his career in local newspapers in the 1990s. Prior to joining Fleet News in 2008, he worked in the public sector as a media advisor and is currently news editor at Fleet News.
The Engineer - 26/10/2020 12:17
To be fair, the experience of Kwikfit as Lex driver is a world away from that private customers sometimes experience, perhaps Lex send out mystery shoppers to test them or its simply too lucrative arrangement to ever put at risk but I have had excellent service from Kwikfit.