TTC Group has pledged to ‘place the Welsh language even further at the heart of delivery’, after it was awarded the contract to deliver driver education courses for Gwent, South Wales and North Wales Police.
TTC Group will continue its relationship with the three forces for a further four years, providing training and awareness programmes under the National Driver Offender Retraining Scheme (NDORS).
This will involve delivering National Speed Awareness; Safe and Considerate Driving; Rider Intervention and Development Experience; ‘What’s Driving Us?’; and National Motorway Awareness courses from strategically selected venues across Wales.
The aim is to ensure people participating in the courses will have the chance to complete the training in Welsh at a venue and time slot of their choice, including mornings, afternoons and weekends.
Mick Hartill, regional manager at TTC Group for North Wales, said: “We recognise the importance of the Welsh language in our delivery and are passionate about making sure that they have a team of bilingual trainers who can offer all of the courses, at all of the venues in Welsh or English.
“Venues have also been chosen to support local businesses and community projects, whilst also ensuring participation is as accessible as possible. Our online system is robust and efficient to make bookings simple and easy to complete in both languages.”
Following the introduction of two Welsh language co-ordinators in 2018, TTC Group continues to recruit even more Welsh speaking trainers to add to its expert team of experienced trainers.
Hartill said: “All of the five courses we deliver have been designed to educate motorists, so they become better drivers and reduce the number of casualties in the region.
“Significant work has also gone into making sure the content is engaging and our 25-strong team of trainers all have extensive experience and a track record of supporting individuals in a way that gets results. All of this has helped us secure 99% client satisfaction rate for our work with police forces.”
TTC Group delivers NDORS courses on behalf of 14 police forces throughout England, Scotland and Wales.
The company has also invested in social and environmental value, which involves utilising its knowledge, skills and experience to provide practical support, employee volunteering and sponsorship for local charities and community projects.
Sharon Haynes (pictured), director at TTC Group, said: “It’s all about NDORS making a positive difference, whether that is by creating safer motorists or by addressing key social issues in the areas we operate in.
“We have been working in Wales since 2009 and this latest contract award will take us through to 2024. In addition to the driving training programme, we have also successfully introduced the Alcohol Diversion Programme commissioned by the police and crime commissioner for Gwent.
“The initiative gives first-time offenders the chance to swap their convictions and a £95 fine for the chance to attend a two-hour training course that will educate them in the effects of excessive drinking on their body, lives and the community. Thousands of people are already choosing this approach.”
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She was the web producer at Fleet News, Commercial Fleet and Smart Transport until April 2023.
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