Fleet Assist wins three-year RCI contract

Fleet Assist has secured a three-year contract with RCI Financial Services to support the service, maintenance, and repair (SMR) needs of its fleet of more than 12,500 vehicles.

The agreement sees Fleet Assist provide RCI with three key services: service and maintenance network manager, service booking and technical authorisation.

RCI will use Fleet Assist to provide a vehicle service booking facility that directs customers towards its preferred dealer network, as well as help manage SMR quality control and expenditure.

As the financial services specialist for Renault, Nissan, Dacia and Alpine another key factor in RCI’s decision was that 80% of Fleet Assist’s network is ‘hybrid and EV ready’.

Fleet Assist’s head of business development, Karen Ewer (pictured), said: “We are delighted to be partnering with RCI. It is further evidence that our network and service provisions are highly regarded by both leasing companies and garages alike.

“We are committed to our focus of supporting the long-term future of the contract hire, leasing and rental sectors.”

Michelle Robinson, RCI’s customer services director, said: “Fleet Assist offered the specific capabilities RCI was looking for and provides a range of solutions that meets the needs of today, but will support us in developing our fleet and personal leasing mobility proposition into the future.

“Fleet Assist’s comprehensive garage network, the expertise of its service booking offering and technical authorisation team made it a clear winner of our tender.”