Subscription services help double SMR transactions for Allstar

The number of transactions through Allstar’s service, maintenance and repair (SMR) platform, Servicepoint, has almost doubled in the last year.

More than 13,000 monthly SMR tasks are now completed using the system, which enables businesses to manage car and van maintenance and repair through a national network of garages.

The boost in jobs can be attributed to a number of new fleet signings, including car subscription services Mycardirect and JLR’s Pivotal, as well as Motorlend and Pure Leasing.

ServicePoint is provided by Allstar Business Solutions based on technology from epyx’s 1link Service Network, which is used by fleets totalling more than four million vehicles to manage their SMR. Both companies are owned by Fleetcor.

Marc Lees, business development director at epyx, said: “ServicePoint was created in 2016 as a strategic means of providing small-medium sized fleets with many of the advantages that the largest fleets access by using 1link Service Network, with Allstar providing a route to that customer base.

“As these figures show, it has proven remarkably successful in a relatively short period of time and really provides proof that it’s not just major fleet businesses that have a strong desire to take much greater control over their SMR cost, quality and bookings.”

Paul Holland, managing director of UK and ANZ fleet at Fleetcor, added: “An interesting development is the diversity of companies that are attracted to ServicePoint - from warranty firms to leasing operations and daily rental specialists to corporate fleets. The aspiration for better SMR management is clearly very much a widespread trend.

“We believe that there is considerable further growth potential for this product going forward and there is a very strong possibility that we have only scratched the surface so far.”