Cordic driver app to help taxi industry keep pace with ride-hailing rivals

Cordic has developed a new driver app it says will “revolutionise day-to-day operations” for private hire and taxi fleets.

The new driver app, currently under phase one beta-testing, is designed for drivers to maximise their efficiency on-the-job and communication with head office, while enabling fleet operators to improve driver recruitment and retention.

The app is seen as a key development in the ongoing fight against ride-hailing apps, as it enables fleet owners to co-ordinate in areas where the likes of Uber or Bolt do not currently operate.

The new app is available across the UK and is set to be implemented by Cordic’s existing clients, which include ABBA Cars and Parker Car Service.

Drivers using the app can set daily goals, opt-in to follow-on jobs, or head towards under-served areas ahead of demand.

A new chat feature also provides drivers with a way of contacting their office while not on a shift in order to report any issues, while incoming messages can be dictated through the module directly to the driver. 

The development of the new driver app is alongside a new passenger app that provides a range of tools including a delivery option, ASAP and advance bookings, extended branding options and “a cleaner, more modern booking flow”.

Tom Peyerl, Cordic chief executive, said: “Our new driver app is a key moment in enabling us to build on our foundations and deliver step-change and market shaping customer outcomes.

“This app is a real game-changer for us in enabling fleet operators to take the challenge back to industry disruptors and attempt to reclaim our position as the preferred choice for customers.”