Onto selects RAC for mobile fleet servicing and roadside assistance

Electric car subscription service Onto has chosen the RAC as its servicing and roadside assistance services partner.

The RAC is now responsible for servicing 6,000-plus Onto vehicles, which makes it one of the largest electric car fleets in the UK.

Servicing will be carried out by the RAC’s mobile team of electric vehicle (EV) technicians at Onto customers’ homes or workplaces. All RAC EV technicians are qualified to the IMI’s Level 3 standard.

As part of the initial two-year contract, the RAC becomes Onto’s first roadside assistance partner, providing cover for all vehicles in its fleet.

In the event their car needs attention, Onto customers will be served by the RAC’s roadside patrols which carry EV-specific breakdown equipment – namely its EV Boost emergency mobile charging units and the All-Wheels-Up rapid recovery system that gives a flatbed capability to a standard patrol van.

Dan Sparks, CEO business at the RAC, said: “As well as the RAC’s renowned roadside assistance service, which already caters for the needs of electric car drivers, we’re extremely pleased to be providing mobile servicing to Onto’s entire electric car fleet, which is one of Europe’s largest.

“We’re able to service customers’ vehicles at a place and time to suit them, making it as simple as possible for Onto customers to enjoy the benefits of driving and running an electric car.”

Onto’s subscription model provides drivers with an alternative to conventional electric car ownership – no deposit is required, and no long-term commitment is needed, with drivers able to swap cars every month depending on their needs and preferences.

An Onto subscription is all-inclusive, meaning that everything is covered in one monthly fee including insurance and public charging, and subscribers now benefit from Onto’s partnership with the RAC for roadside assistance and mobile servicing.

Rob Jolly, CEO and co-founder at Onto, said: “This partnership makes our all-inclusive subscription even more simple and convenient for people to drive an electric car.”