The DAF European technician of the year 2016 award has been won by Adam Baker (31), who works at the Chassis-Cab Truck Centre dealership in Ipswich.
The European final took place at DAF Trucks in Eindhoven and saw the 16 finalists demonstrate their skills in several theoretical and practical cases in which they had to solve complex malfunctions on engine and vehicle systems.
The trophy was presented by Johan Drenth, aftersales director of DAF Trucks N.V.
"DAF organises the European technician of the year competition to underline the importance of professional workshop technicians," said Drenth.
"It is primarily a recognition of their profession. Modern trucks are high-tech vehicles and a broad and deep technical knowledge is required to be able to work on them.
"In addition, the technician is the business card in the workshop of the DAF dealer and he or she plays an important role when it comes to customer satisfaction. It's all about delivering service and quality down to the smallest detail."
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