Partnership with TrustFord expands Reflex mobile service network

Reflex Vehicle Hire’s nationwide mobile servicing network is expanding thanks to a new partnership with TrustFord amid growing demand for ‘maintenance while you work’ services.

The agreement gives Reflex access to TrustFord’s national fleet of 112 mobile servicing vans and technicians through a central helpline. It covers all Fords and any other make of vehicle outside of warranty terms.

Andrew Beesley, Reflex Vehicle Hire head of maintenance, explained: “Our customers rely on their fleet vehicles and our mobile servicing strategy minimises downtime and related costs, so our clients can cost effectively meet the needs of their own customers.

“TrustFord shares our ethos of providing the highest levels of service and working as a business partner to customers, with a focus on flexibility and reliability. Working together, we will keep UK businesses moving and support the economic recovery.”

TrustFord’s mobile service vans are fully equipped, allowing more than 80% of repairs to be carried out at a convenient location, therefore maximising uptime, says Reflex.

Mark Wilkie, fleet and commercial vehicle director at TrustFord, said: “I am delighted that TrustFord not only supply Reflex Vehicle Hire with great vehicles, but we can now support them with our mobile servicing offering.

“Our growing mobile van service is becoming increasingly popular with existing and prospective customers.

“With fleet customers demanding greater convenience, offering mobile servicing and repairs at a convenient location and time is industry leading, supporting our ambition to be the envy of our competitors.” 

Wholly owned by Ford Motor Company and operating as an independent dealer group with its own board of directors and operating strategies, TrustFord is part of the Ford Retail Group. It operates a network of 60 sites throughout the UK and Channel Islands.