Addison Lee to build new customer care centre

Addison Lee is to build a new customer care centre in Peterborough, the company’s first major operational investment outside London.

The company is relocating the customer care centre from Camden to Access House in Hampton, choosing Peterborough for its first significant UK operational investment in a site outside London and creating 250 jobs in the process.

Catherine Faiers, Addison Lee's chief operating officer, said: “Addison Lee’s expansion plans and recent international growth mean we need to move our customer services. Peterborough, with its vibrant, ambitious, work force is an ideal location as we look to recruit 250 employees to help us grow.”

Addison Lee has over 80% of the FTSE100 as clients and fulfils ten million journeys in London each year.  It owns one of the UK’s largest vehicle fleets and operates in the US, Europe and Asia through its own businesses or via a network of best in class private car companies.

Local MP Shailesh Vara will officially open the new Customer Service Centre in the summer.  He said: “The large number of jobs that will be created by this move is a huge boost for the local economy and shows again that Peterborough remains one of the UK’s most attractive cities for new and expanding businesses.”