BCA has appointed Jon Gilbert as business development director commercial vehicles, with a brief to develop BCA’s end-to-end strategy in the CV sector.

In his new role, Gilbert (pictured) has been charged with enhancing processes around the wider customer experience for commercial vehicles at BCA. He brings a wealth of experience to the position gained in the vehicle leasing and telematics sectors. 

Prior to joining BCA, in 2014 he held the role of operations director for Vanarama and was group director, customer services for telematics supplier Masternaut from 2012 to 2014. 

Gilbert has also held senior management positions with ING/Alphabet and LloydsTSBAutolease.

“BCA is uniquely placed to deliver a comprehensive range of linked services to the commercial vehicle sector, through the combined infrastructure of portside operations, regional de-fleet facilities, vehicle logistics and preparation centres and a suite of remarketing channels, including physical, hybrid and digital exchanges,”  said Gilbert.

“We have ambitious plans to significantly increase commercial vehicle sales volumes by leveraging BCA’s range of market-leading specialist services to deliver end-to-end solutions for volume vendors. 

"This will include broadening the buyer base and supporting the growing demand for digital sales by enhancing the customer experience across the many touchpoints in our business.”

BCA’s commercial director, corporate Greg Taylor said: “Jon joins BCA at an exciting time in the development of our business.  His extensive experience across a broad range of disciplines in the commercial vehicle sector will prove very useful as BCA continues to work with OEMs, fleet operators and dealers to provide value and efficiency along the UK's automotive supply chain.”