Volvo Truck and Bus Centre London has officially opened its new Banbury dealership, a new purpose-built building offering a full range of Volvo Truck services, including new and used truck sales.
The facility contains five double size service bays and a dedicated tachograph lane that will also speed up response times for repairs or calibrations, it said.
The integrated ground floor office block includes a reception area with driver-waiting facilities. In addition, a substantial mezzanine parts store located within the workshop area provides stockholding for a large impressed stock of genuine Volvo parts and roadcrew supplies.
The new Banbury dealership opening hours are Monday to Friday, 6am to 11.30pm, and Saturday, 7am to 1pm.
Volvo Truck and Bus Centre London has also based their sales administration team in the new Banbury building, which will also serve as the group’s pre-delivery inspection (PDI) centre for all its dealerpoints.
The new building, which was constructed on time and on budget by local company, Hawkins Group of Banbury, is equipped with the latest energy saving measures and contains new special tooling and equipment, which includes mobile column lifts, a roller brake tester and integrated oil dispensers.
The site is geared towards excellence in customer service, speed of turnaround and designed to improve vehicle uptime.
In addition to Volvo truck, bus and coach servicing and repair, the new Volvo Banbury dealerpoint also offers an all-makes repair, maintenance and diagnostics for trucks and trailers.
The principal site contacts are Paul Miley, dealerpoint manager and Tony Jones, transport solutions executive. Karl Love and Craig Williams provide aftermarket support for both truck, bus and coach respectively, while in the workshop, Stephen Eydman and Sam Taylor are the technician supervisors.
Peter Groome, managing director of Volvo Truck and Bus Centre London, said: “We must thank our landlords, Cherwell Valley Silos, who have helped evolve an initial idea into a superb Volvo Truck dealerpoint.
“We are very proud to have this new facility for both our customers in the Banbury area and customers who pass through Oxfordshire on the nearby M40 motorway who rightly expect a fast and efficient service.
“Our new depot has been designed from scratch, in order to deliver maximum vehicle uptime.”
Arne Knaben, managing director of Volvo Group UK & Ireland, who officially opened the new dealerpoint at the launch event, said: “The new Dealerpoint seems a perfect size; large enough to cope with the demands of daily business, but small enough for the team here to know every customer personally.”
The new unit is located at Unit 7, Cherwell Valley Silos, Twyford, Banbury.
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