WH Malcom extends use of CCTV camera technology

WH Malcolm has extended its use of vehicle CCTV camera technology in a bid to enhance the safety of its drivers and employees on-site.

To help enhance the safety of drivers, on-site staff and vulnerable road users, Malcolm Group has continued supplementing its 500-strong fleet with different multi-channel camera systems – offering 360-degree coverage around their vehicles.

The vehicles, comprising of arctics, tippers, bespoke plant vehicles, tankers, and rigids, have been fitted with three, five and eight-channel camera systems.

The group began the fitting process in 2017, where it initially used another vehicle CCTV and telematics providers but switched to vehicle CCTV and telematics provider, Centrad.

Robert Snodgrass, who works within the business support department at Malcolm Group, said: “The adoption of CCTV vehicle camera technology has been scaled significantly over the past five years.

“The industry is changing rapidly. With a greater onus on fleet operators to enhance their duty of care not only for their staff but also to general road users, the introduction of vehicle CCTV over the past five years was a vital component in helping to facilitate this change.

“Previously we were reliant on dash cams to capture incidents, however, such products were not equipped to provide the coverage that we required to take proactive steps to reduce the risk of accidents occurring. Such products simply offered a reactive element by providing recorded footage of the incident in question.

“There is also an increased urgency for operators to fit camera systems on their vehicles to protect the brand a reputation of their business. With fraudulent claims especially rife, it’s vital that operators have the appropriate camera technology in place to solve issues quickly as and when they may arise.”

The group said the cameras have made 23 vehicles compliant with the Direct Vision Standard (DVS) standard and has played a part in helping the company attain a FORS Bronze standard.

“Since installing the cameras onto our fleet we have witnessed a stark reduction in fraudulent claims as well as incidents,” said Snodgrass.

“In turn, we have also seen a positive improvement in the behaviour of our drivers both on-site and whilst out on the road.

“Centrad have played an integral part in helping us attain this achievement. Not only were their state-of-the-art products exactly what we were looking for but their personal service offering made the switch entirely seamless.”