BOC says FORS is 'absolute business need' to win and retain customers

BOC, the UK & Ireland’s largest industrial gases business, has highlighted the Fleet Operator Recognition Scheme (FORS) for helping it win and retain customers.

It said its FORS accreditation, which it gained in 2017, has enabled it to deliver safer, more sustainable, and efficient logistics operations.

Clare Yearsley, BOC business improvement manager for service & training, said: “We serve a variety of markets, and in all of them it is imperative we demonstrate a commitment to best practice operations.

“Our customers need to know that we will deliver on our safety and legislative obligations and that we are working hard to reduce our environmental impact.

“Put simply, FORS gives us and our customers peace of mind, so it is an absolute business need.”

Yearsley said FORS accreditation is increasingly being stipulated in contracts during the tender and re-tender process – and not just in London.

BOC boasts Bronze level accreditation across its entire fleet of 541 vehicles, as well as having a selection of sites with Silver accreditation at strategic locations. 

Maintaining the highest standards of safety, efficiency and environmental performance across its sizeable fleet is a key priority for BOC, and Yearsley believes that FORS accreditation has been instrumental in helping the business to achieve this.

She said: “FORS accreditation has helped to influence and inform the company’s internal standards, policies and procedures.

“Ultimately, aligning our business with the standards and requirements of FORS enables our teams to identify areas for improvement and shape operational change. We look forward to continuing our relationship with FORS in the future.”