Zenith implements new software for processing parking PCNs

Zenith has implemented Taranto’s Fleet Bureau solution for processing parking penalty charge notices (PCNs).

The system provides access to Taranto’s vehicle registration mark (VRM) database, containing details of more than one million fleet vehicle registrations, helping to reduce manual processing.

Zenith is using Fleet Bureau to support its back-office processing related to parking penalty charges, minimising manual processing by automating the exchange of PCN details between the issuing authority and hire and lease companies.

Taranto says its parking enforcement solutions are used by some of the largest issuing authorities in the UK.

Using Fleet Bureau, it said, significantly reduces the number of physical PCNs that Zenith receives and has to deal with manually on a daily basis. It also reduces errors, which in turn, saves time and money for fleet companies.

Gilly Brook, Zenith’s head of shared services, said: “We're committed to providing our customers with exceptional service and ensuring their fleet can run as efficiently as possible, so Fleet Bureau is a real asset for our administration team.

“Not only has it streamlined the processing of PCNs, it's reduced the need for manual intervention which has improved both ways of working and accuracy.”