Autoglass has announced it has reached agreement with two of the largest insurers in the UK. The new partnerships with Aviva and ACM (BGL Group) will see the company become the preferred supplier for vehicle glass repair or replacement.
André May, sales director at Autoglass, said: “We are increasingly seeing a greater focus from Insurers to provide their policy holders with the best claims process for their premium, to drive customer satisfaction, loyalty and additional cross-selling opportunities.
“Autoglass has proven through previous partnerships that increasing customer satisfaction, through positive experiences, leads to higher customer recruitment and retention rates for our insurance partners.
“Under these new arrangements, motorists with car insurance policies, incorporating glass cover, will see their no claims bonuses unaffected and Autoglass will be able to repair or replace glass for free or for the excess charge set between the insurance provider and their customer.”
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