Auto Windscreens is targeting operational efficiency savings with the adoption of a vehicle tracking solution from Ctrack. Under a new agreement, the company will use the Ctrack Online system to track all vans within its fleet to reduce overheads such as fuel usage, whilst boosting the utilisation of mobile technicians in the field.

Auto Windscreens will use the tracking tool to achieve greater visibility and control over its team of technicians that operates at locations across the UK and is responsible for its glass replacement and repair services. This added insight will enable the company to identify areas of operational improvement and remove unnecessary wastage from within the business.

Ctrack Online will provide real-time and historical vehicle data to support other back office management systems, as well as enable Auto Windscreens to access business intelligence. In particular, it will utilise live information alongside an existing planning and scheduling system to enhance the work allocation process by selecting technicians based on location, availability and skillset. This will help the company increase jobs per day, whilst improving customer response times and reducing vehicle mileage.

Each van will be fitted with a Driver Behaviour Indicator (DBI), an in-vehicle device that alerts drivers to any infringements to encourage responsible behaviour behind the wheel in order to reduce accidents and improve fuel efficiency. Using a series of red, amber, green coloured warning lights, the DBI unit alerts a driver to a range of exceptions including harsh acceleration, braking, cornering and bumping, as well as speed violations and excessive engine idling.

Auto Windscreens’ managing director, Nigel Davies, commented: “We adopted the Ctrack solution as part of our commitment to providing an efficient, effective and responsible service to our customers. It will provide essential business intelligence that we can use across the company to drive downs our costs and ensure we strategically manage our vehicle fleet.”

John Wisdom, managing director of Ctrack, added: “We are working in partnership with an increasing number of fleet operators within the UK to develop advanced tracking solutions that deliver measurable benefits and improvements. This approach means companies can take advantage of our unrivalled range of tracking technology to implement a system that meets precise business and operational needs.”

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