Contract hire and vehicle management company MNH Platinum has signed a three-year contract to outsource its fleet incident management services to FMG.
FMG will provide 24/7 first notification of loss and a UK-wide repair management solution to MNH Platinum’s fleet of cars and commercials, as well as a full suite of legal services including third-party capture, third-party claims intervention and uninsured loss recovery.
An online dashboard, tailored for MNH Platinum’s data requirements, will provide real-time transparent progress updates together with intelligent analysis and presentation of its fleet incident data.
Mark Hindle, managing director at MNH Platinum, said: “We make a promise to our customers to deliver exceptional levels of service while keeping their drivers on the road, so were looking for a partner who could most effectively control vehicle downtime and cost.
"Our market research showed that FMG were the outstanding provider to deliver these aspects.
"We are now working closely with FMG to further develop our customer offering by creating a risk reduction solution using driver behaviour telemetry.”
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