Jaama bolsters customer support team

Jaama has strengthened its customer support team with the appointment of a trio of support analysts.

Bradley Littlechild, James McGauley and Mitchell Maybury join a team responsible for maintaining strong communications with Jaama’s ever-growing customer base and helping fleets and contract hire and leasing and rental companies maximise use of the company’s Key2 fleet management system.

Littlechild, whose further education has focused on gaining qualifications in system support, has had spells in customer and software support with CSS and in administration and customer services with National Windscreens.

McGauley has joined Jaama after gaining systems qualifications and working in first line support at Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services.

Finally, Maybury has joined Jaama with more than 10 years personal and corporate experience in the IT industry that started with further education and has continued with spells as a self-employed IT support technician and at a fleet management business supporting 200 users.

Jaama managing director Martin Evans said: “Jaama continues to experience year-on-year growth as an ever-increasing number of organisations utilise web-enabled technology to manage their fleet and transport operations.

“The company is firmly focused on investing in enhancements to our core Key2 system and customer support is critical to enable clients to drive maximum efficiencies through our innovative vehicle and driver management solutions. Therefore, it is vital that Jaama continues to expand its team of support analysts.”