Logistics company fined £1m after employee seriously injured

A logistics company has been fined £1 million after an employee fell 11 metres and suffered fractures to his skull, back, pelvis, arm, wrist and ankle.

Christopher Hooper (pictured below) was seriously injured at DP World Southampton’s terminal on September 2022.

The 31-year-old, from Winchester, had fallen through an open hole in the driver’s cab of a straddle carrier, landing on the concrete floor below.

The hole had been created by contractors that were replacing a glass floor, exposing Hooper and other workers to the risk of falling from height.

Inspectors from the Health and Safety Executive (HSE) found Hooper’s employer, Southampton Container Terminals, trading as DP World Southampton, failed to ensure there was a safe system of work at its site on Western Avenue.

Hooper, who had worked for Southampton Container Terminals since he was 17, had been undertaking routine maintenance work and was unaware of the open hole before falling onto the floor.

The HSE investigation found Southampton Container Terminals had failed to ensure there was a system of work that ensured the replacement of the glass floor and routine maintenance work could be carried out safely at the same time.

The company also failed to ensure there was a risk assessment in place and failed to implement its own policy for the use of permits to work whilst working at height.

Hooper with his fiancée Lydia

Hooper, who was 29 at the time of the incident, said in his victim personal statement: “It feels like my life is in a waiting room, early out of hospital I had closer milestones that felt achievable whereas now no one can tell me what I can do next and that is really impacting my day-to-day life as I don’t know what the rest of my life will look like.”

Southampton Container Terminals, of Palace Street, Westminster, London pleaded guilty to breaching Section 2(1) of the Health and Safety at Work etc. Act 1974.

The company was fined £1m and ordered to pay £11,664.59 in costs at Southampton Magistrates’ Court on 2 August 2024.

A spokesperson for DP World Southampton said: “Keeping people safe is the absolute priority for everyone at DP World Southampton and we fully understand the impact that this incident has had on the worker affected and shall continue to do everything we can to support him.

“Our commitment to safety is evidenced by our track record and in particular the consistent enhancement in our Lost Time Injury Frequency Rate (LTIFR) over the last 15 years, the result of a substantial investment in safety training, awareness, and infrastructure.”

The spokesperson added: “Although it was formally acknowledged in this case that our efforts to make people safer were a mitigating factor, regrettably we fell short of meeting our high safety standards this time.

“We would like to make it clear that we have reviewed our operational systems and procedures and updated them as necessary to avoid any future incidents of a similar nature.

“We are confident that our dedicated team at DP World Southampton will continue to make progress in setting and maintaining the highest standards of safety in the industry.”

HSE inspector Francesca Arnold said that the incident had resulted in “severe life-changing injuries” for Hooper, who is lucky to be alive.

“His life has completely changed because of Southampton Container Terminals' failure to produce a suitable risk assessment and implement straightforward control measures,” she added.

“The hazards of working at height are well known and documented and this prosecution should now remind employers that a failure to manage and implement effective measures can have serious consequences and they will be held accountable for this failure. Information on working at height safely is freely available on HSE’s website.”

This prosecution was brought by HSE enforcement lawyer Andy Siddall and supported by HSE paralegal officer Rebecca Withell.