LiveWest adopts VisionTrack video telematics

Housing association LiveWest is adopting a video telematic solution from VisionTrack across its fleet of 380 vans.

The company will implement a phased roll-out of the VT2000 connected dashcam following a successful trial involving 40 vehicles. LiveWest aims to have almost 50% of its fleet fitted with a vehicle camera by the end of 2021.

Paul Ayris, fleet manager at LiveWest, said: “We wanted to explore the benefits of using connected vehicle cameras alongside our existing tracking solution provided by Webfleet.

“The video footage from the VisionTrack solution is providing the added context needed to quickly prove liability; challenge fraudulent, exaggerated and 50/50 claims; and better engage with our drivers. Moving forward, we expect this to help reduce insurance costs, while improving road safety in the communities we work in.”

VisionTrack said the following one serious incident, the company was able to prove its driver was not at fault with the video footage.

Ayris added: “Our safety culture is all about continuous improvement, so the VisionTrack solution is already playing a crucial role in helping us to reduce fleet risk and share best practice.

“Backed with high quality video footage, it has been far easier for us to provide guidance to drivers on areas of improvement and for them to take feedback onboard. This means we can quickly nip any issue in the bud before it poses a threat to driver welfare, other road users and the reputation of the business.”

VisionTrack is also supporting LiveWest’s accident management process, which was remodelled in 2019 to change the way the company investigated and handled driving incidents. With the help of the fleet dashcams, LiveWest is aiming to double the annual rebate it receives from its insurance partner.